* B.Sc. Electrical Engineering: Computer Engineering or Electronics and Communication engineering or Computer & Information Technology.

* Very good Knowledge of Programming & Troubleshooting.

* Very good Knowledge of Automation.

* Knowledge of Mobile Network & IP network.

* CCNA certificate is a plus.

* Excellent user of computer applications.

* Excellent command of English.

* Have good communication skills.

* Ability to think quickly and calmly when working under pressure.

* Job position is available for both genders.

*Job Description: *

* Monitoring of applications implemented on the IT infrastructure.

* Supporting administration of the applications, i.e. configuration of user access, re-starting services

* System Health check

* System Backups

* Visual inspection on HW in DC sites

* Arrange the physical access and responsible about keys of equipment.

* Responsible about faulty HW replacements based on L1/L2 request as L1/L2 will not be involved in HW replacement.

* Monitoring System HW performance and creating incidents.

* Interaction with 3PP provider.

* Starting up / restarting HW components.

* Registration of end users’ cases reported via e-mail or phone.

* Incident resolution verification.

* Problem Management for high priority issues.

* Change management process verification.

* Capacity & license monitoring.

* Capacity extension execution.

* Licenses/Certificates procurement and upload for HW and SW components.

* Ensure VM, Application & DB back up is completed and tested.

* Retention and clean-up of data as per agreement with CU.

* Rotating shift work schedule.

* Needed in Quotation*

Quotation to include mobile package